Shop & Design Policies
This website and all contents, including machine embroidery designs, ePatterns, eBooks, etc are protected by U.S. and International copyright laws; any reproduction of the machine embroidery designs or any portion thereof, including electronic transmission to third parties, is strictly prohibited. © Laurie Anderson/Southern Stitches 2014. All rights reserved.
My shop policy is when you purchase a design(s) or ePattern from me, you have rights to use my design to create items to sell in your online shop. It is most appreciated when you give credit by mentioning something like "This darling dress was created using a Southern Stitches Designs pattern". I do this for other designers and it's much appreciated when others do the same for me. It's just nice to help each other out in that way. :)
All Digital downloads are non-returnable and non-refundable - no exceptions
If you have double-ordered an item by error, I will refund or exchange at my discretion and proof of errors.
You are NOT allowed to take my designs and copy them or resell them as your own.
As a general rule, I do not give software advice. I am a Bernina user and that is the only software I am familiar with. I have been using the Bernina software since it was created with version 1, around 16 years ago. All my designs are tested before they are posted for sale by me and my testers. If you are having a problem with a design, particularly those with Brother machines, try using DST if you don't have success with PES. My testers are Brother machine users and all prefer DST over PES. As always, I am happy to assist you in finding solutions to your software problems, but I can not walk you thru your software unless it is the Bernina software.
© Laurie Anderson/Southern Stitches
All Rights Reserved 2014 website: http://southern-stitches.com
Custom-design and Garment order Policies
I require 50% deposit at the time of order - this is a non-refundable fee and is used for the purchase of supplies for your order. Deposit can be made via PayPal or a Cashiers Check. Balance is due before garments are shipped.
Please allow 6-8 weeks for custom-design orders. I'm sorry, I do not take rush orders under any circumstance.
There are no refunds on custom designs - no exceptions! All sales are final.
If you have any questions regarding Custom-design and Garment ordering, please contact me, I would love to work with you on creating the garment of your dreams!